Transitioning your agency’s book of business from Ease to Employee Navigator involves a lot of moving parts. At Kept, our goal is to ensure your COBRA administration remains completely uninterrupted during the switch.

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Thanks to our direct integration with Employee Navigator, your data, compliance, and active COBRA management will continue seamlessly with zero manual data entry.

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How Kept Handles Your Transition

Moving systems can feel complex, but we’ve streamlined the COBRA portion into a simple process that is minimal lift for our partners:

• Zero Integration Gaps: Kept connects directly with Employee Navigator, allowing member data, qualifying events, and elections to flow automatically and securely.
• Continuous Compliance: Once the integration is authorized, we sync your data immediately so your groups never experience a lapse in coverage or notice tracking.
• Full Support: You don't have to navigate the technical setup alone—our team handles the backend coordination so you can focus on your clients.

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Next Steps

To ensure a smooth handoff, follow these 3 key steps as you prepare your groups for the move:

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1. Grant Access in Employee Navigator

Follow these easy steps to grant Kept access to setup the integration. It should only take about 5 minutes!

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2. Communicate Your Timeline

Whether you're migrating your entire book of business at once or rolling groups over one-by-one, let us know the official date we should begin using Employee Navigator as the source of truth. If we don't hear from you, we'll transition the integration as of the date we receive access to Employee Navigator.

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3. Transition Complete

That's it! We'll take it from there. We'll turn on the integration with Kept and your automated COBRA event reporting will resume—no manual uploads or duplicate entry required.

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Frequently Asked Questions

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Will my active COBRA continuants be affected?

No. Active continuants, open election windows, and ongoing premium collections remain unaffected during the transition.

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Do I need to send Kept historical data again?

Nope! Because Kept already maintains your existing COBRA records, we simply map your new Employee Navigator portal to your existing Kept account structure.

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What if I’m migrating groups in batches over several months?

That works perfectly. We can activate the integration group-by-group based on your renewal schedule. Just loop us in so we're aware of the timeline and know what to expect.

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Need Help?

We’re here to make sure your platform transition is as effortless as possible. If you want to review your firm's specific migration timeline or need assistance authorizing the integration, email us at cobra@kept.io.